ProEdu Care

Purchase and Withdraw

Effective Date: 01 June, 2024

Thank you for choosing ProEdu Care for your online training needs. This Purchase and Withdrawal Policy outlines the terms and conditions related to purchasing courses and withdrawing from them. By making a purchase on our website, proeducare.com, you agree to comply with this policy.

1. Course Purchases

Payment: All course purchases must be paid in full at the time of registration. We accept payments via Mobile banking e.g., Nagad, Bkash and credit card, debit card, etc.

Confirmation: Upon successful payment, you will receive a confirmation email with details of your purchase and instructions on how to access the course.

Taxes: All prices listed on our website are inclusive/exclusive of applicable taxes, which will be detailed during the checkout process.

2. Cancellations and Refunds

Cancellation by ProEdu Care: We reserve the right to cancel any course due to insufficient enrollment or other unforeseen circumstances. In such cases, you will be offered a full refund or the option to transfer to another course.

Withdrawal by Student: If you wish to withdraw from a course, you must notify us in writing at info@proeducare.com. Our refund policy for withdrawals is as follows:

(i) Within 7 Days of Purchase: If you withdraw within 7 days of your purchase and have not accessed any course materials, you are eligible for a full refund.

(ii) After 7 Days of Purchase: If you withdraw after 7 days but before accessing any course materials, you may be eligible for a partial refund, at our discretion.

(iii) After Accessing Course Materials: No refunds will be issued once you have accessed any part of the course materials.

3. Course Access and Completion

Access Period: You will have access to the course materials for a specified period, as detailed in the course description. Extensions may be granted at our discretion.

Non-Transferable: Access to the course is granted to you personally and is non-transferable. Sharing your account or course materials with others is strictly prohibited.

4. Technical Issues

Access Issues: If you experience technical difficulties accessing the course materials, please contact our support team at [Insert Contact Information] for assistance.

Compatibility: It is your responsibility to ensure that your device meets the minimum system requirements for accessing our courses. We are not responsible for technical issues arising from incompatible devices or software.

5. Changes to Courses

We reserve the right to make changes to the course content, instructors, schedule, and other aspects of the course at any time. We will notify you of any significant changes in advance.

6. Contact Information

If you have any questions or concerns about this Purchase and Withdrawal Policy, please contact us at: